• Central Bancompany
  • $26,400.00 -35,880.00/year*
  • Lawrence, KS
  • Financial Services - Banking/Investment/Finance
  • Full-Time
  • 1467 Jayhawk Blvd

position filled body

Check out similar listings!

Loading some great jobs for you...




This full-time position is locate at 9th & Kentucky and supports the West Region.

Provides both Teller and Customer Service assistance such as handling deposits, withdrawals and payments to new and established customers, including cross selling of products and services. Performs a variety of customer services, such as opening new accounts, establishing direct deposit accounts, opening retirement accounts (IRA and Keogh), and assisting customers with inquiries concerning products and services. Explores customer needs and cross-sells services that are in the best interest of the customer. Makes appropriate referrals to other business units for traditional and non-traditional banking products and services. Provides superior service to customers. Conducts relationships and activities consistent with established Bank policies, procedures and systems, the corporate code of conduct, Bank Secrecy Act and all applicable State and Federal laws and regulations.

We consider a positive, cooperative, self-motivated, courteous and professional attitude to be an essential function of every position. While different positions have different primary areas of responsibility, everyone is expected to work as a team to get the job done.

Must be able to relate to others beyond giving and receiving instructions, get along with coworkers without exhibiting behavioral extremes, perform work activities requiring negotiating, instructing, supervising (where applicable), persuading or speaking with others, and respond appropriately to criticism and coaching from a supervisor

Provide daily deposit services such as handling deposits, withdrawals, holds, loan payments, cashier's checks, money orders, stop payments, cash advances, and other related matters

Maintain cash drawer within prescribed limits. Purchase from and sell money to vault as needed

Accurately count, receive and disburse cash and accurately handle mutilated and bait currency

Verify and balance assigned cash drawer daily. Maintain cash over and short record. Assist in identifying cash differences. Maintain cash drawer variances within Central Bank guidelines

Meet and greet the customer as they enter their department/facility. Assess the needs of the customer, explain the different types of accounts and services available, and assist in the selections most appropriate for their needs

Open personal or business accounts and prepare all related documentation

Open new accounts, open ATM cards, issue and redeem Certificates of Deposit, and open and add to Individual Retirement Accounts

Complete necessary forms for customers to have their checks directly deposited

Transfer funds to various accounts

Prepare all related documents for wire transfers; forward to wire transfer department

Answer questions, give explanations, and solve problems for customers face-to-face, over the phone and through correspondence

Acquire and maintain thorough knowledge and understanding of compliance and regulatory issues relating to customer service areas (i.e. Bank Secrecy Act, Regulations CC, E, DD, P, etc.) evidenced by appropriate application of these regulations in day-to-day operations

Acquire and maintain thorough understanding of security procedures; practice established procedures. Understand role in case of robbery and know proper post-robbery procedures

Maintain neat and orderly work area and ensure that all cash, negotiables and confidential records are secured and/or disposed of properly

Consistently demonstrate proficiency in providing exemplary customer service in person and by telephone. Actively listen to customers and maintain a friendly, positive and professional attitude. Resolve difficult situations with tact and diplomacy. Look for creative ways to make customers feel appreciated and special

Acquire and maintain knowledge of all bank products and services

Actively take advantage of all sales opportunities, cross-selling bank products and services to new and existing customers, ensuring recommendations meet customer needs

Actively participate in STEP program; attend appropriate sales and STEP training; utilize STEP program initiatives; work with manager to set STEP goals and make every effort to reach targeted goals. Make referrals to other business units for traditional and non-traditional banking products and services

Participate in sales programs to generate new customers

Arrange daily work plans to handle customer flow and bank processing requirements, provide customer service and meet bank record keeping requirements

Attend all required training

Assists others in the bank and performs other duties as needed and/or directed

May be assigned other duties and responsibilities or work/ training at other locations

This full-time position is locate at 9th & Kentucky and supports the West Region.

Provides both Teller and Customer Service assistance such as handling deposits, withdrawals and payments to new and established customers, including cross selling of products and services. Performs a variety of customer services, such as opening new accounts, establishing direct deposit accounts, opening retirement accounts (IRA and Keogh), and assisting customers with inquiries concerning products and services. Explores customer needs and cross-sells services that are in the best interest of the customer. Makes appropriate referrals to other business units for traditional and non-traditional banking products and services. Provides superior service to customers. Conducts relationships and activities consistent with established Bank policies, procedures and systems, the corporate code of conduct, Bank Secrecy Act and all applicable State and Federal laws and regulations.

We consider a positive, cooperative, self-motivated, courteous and professional attitude to be an essential function of every position. While different positions have different primary areas of responsibility, everyone is expected to work as a team to get the job done.

Must be able to relate to others beyond giving and receiving instructions, get along with coworkers without exhibiting behavioral extremes, perform work activities requiring negotiating, instructing, supervising (where applicable), persuading or speaking with others, and respond appropriately to criticism and coaching from a supervisor

Provide daily deposit services such as handling deposits, withdrawals, holds, loan payments, cashier's checks, money orders, stop payments, cash advances, and other related matters

Maintain cash drawer within prescribed limits. Purchase from and sell money to vault as needed

Accurately count, receive and disburse cash and accurately handle mutilated and bait currency

Verify and balance assigned cash drawer daily. Maintain cash over and short record. Assist in identifying cash differences. Maintain cash drawer variances within Central Bank guidelines

Meet and greet the customer as they enter their department/facility. Assess the needs of the customer, explain the different types of accounts and services available, and assist in the selections most appropriate for their needs

Open personal or business accounts and prepare all related documentation

Open new accounts, open ATM cards, issue and redeem Certificates of Deposit, and open and add to Individual Retirement Accounts

Complete necessary forms for customers to have their checks directly deposited

Transfer funds to various accounts

Prepare all related documents for wire transfers; forward to wire transfer department

Answer questions, give explanations, and solve problems for customers face-to-face, over the phone and through correspondence

Acquire and maintain thorough knowledge and understanding of compliance and regulatory issues relating to customer service areas (i.e. Bank Secrecy Act, Regulations CC, E, DD, P, etc.) evidenced by appropriate application of these regulations in day-to-day operations

Acquire and maintain thorough understanding of security procedures; practice established procedures. Understand role in case of robbery and know proper post-robbery procedures

Maintain neat and orderly work area and ensure that all cash, negotiables and confidential records are secured and/or disposed of properly

Consistently demonstrate proficiency in providing exemplary customer service in person and by telephone. Actively listen to customers and maintain a friendly, positive and professional attitude. Resolve difficult situations with tact and diplomacy. Look for creative ways to make customers feel appreciated and special

Acquire and maintain knowledge of all bank products and services

Actively take advantage of all sales opportunities, cross-selling bank products and services to new and existing customers, ensuring recommendations meet customer needs

Actively participate in STEP program; attend appropriate sales and STEP training; utilize STEP program initiatives; work with manager to set STEP goals and make every effort to reach targeted goals. Make referrals to other business units for traditional and non-traditional banking products and services

Participate in sales programs to generate new customers

Arrange daily work plans to handle customer flow and bank processing requirements, provide customer service and meet bank record keeping requirements

Attend all required training

Assists others in the bank and performs other duties as needed and/or directed

May be assigned other duties and responsibilities or work/ training at other locations


Associated topics: branch, branch teller, client, customer, customer service, customer service representative, deposit, service associate, service representative, teller

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

Launch your career - Upload your resume now!